EAPA is proud to announce that we will be offering
both Assisting Individuals in Crisis and Group Crisis Intervention training. We are also ICISF's Advanced Assisting Individuals in Crisis, ICISIF's Advanced Groups in Crisis training!! Join us online or in Norfolk,

June 11-13, 2026
Assisting Individuals in Crisis and Group Crisis Intervention
8am-5pm each day
Platform: EAPA Webex

Instructors: Peter Volkman, MSW, CCISM (ICISF Faculty Member)
Mark Berg, MA, LPC-S, CEAP, SAP, ACC

Cost - $500/Member, $650/Non-member (For groups more than 10, discounts may be
available)

Materials – The materials will be distributed electronically prior to the start of the
course. It is the attendee’s responsibility to print materials and be ready for the course
Certificate: Attendees that complete the training will receive a ICISF certificate
Pre-requisites: None


Assisting Individuals in Crisis Details: Course Description:
Crisis Intervention is NOT psychotherapy; rather, it is a specialized acute emergency
mental health intervention which requires specialized training. As physical first aid is to
surgery, crisis intervention is to psychotherapy. Thus, crisis intervention is sometimes
called “emotional first aid”. This program is designed to teach participants the
fundamentals of, and a specific protocol for, individual crisis intervention. This course is
designed for anyone who desires to increase their knowledge of individual (one-on-one)
crisis intervention techniques in the fields of Business & Industry, Crisis Intervention,

Disaster Response, Education, Emergency Services, Employee Assistance, Healthcare,
Homeland Security, Mental Health, Military, Spiritual Care, and Traumatic Stress.
Learning Objectives:
 Psychological crisis and psychological crisis intervention
 Resistance, resiliency, recovery continuum
 Critical incident stress management
 Evidence-based practice
 Basic crisis communication techniques
 Common psychological and behavioral crisis reactions
 Putative and empirically derived mechanisms
 SAFER-Revised model
 Suicide intervention
 Risks of iatrogenic “harm”

Group Crisis Intervention Details: Course Description:
Designed to present the core elements of a comprehensive, systematic and multi-
component crisis intervention curriculum, the Group Crisis Intervention course will
prepare participants to understand a wide range of crisis intervention services.
Fundamentals of Critical Incident Stress Management (CISM) will be outlined and
participants will leave with the knowledge and tools to provide several group crisis
interventions, specifically demobilizations, defusings and the Critical Incident Stress
Debriefing (CISD). The need for appropriate follow-up services and referrals when
necessary will also be discussed.
This course is designed for anyone in the fields of Business & Industry Crisis
Intervention, Disaster Response, Education, Emergency Services, Employee
Assistance, Healthcare, Homeland Security, Mental Health, Military, Spiritual Care, and
Traumatic Stress.
Learning Objectives:
 Relevant research findings
 Relevant recommendations for practice
 Incident assessment
 Strategic intervention planning

 “Resistance, resilience, recovery” continuum
 Large group crisis interventions
 Small group crisis interventions
 Adverse outcome associated with crisis intervention
 Reducing risks
 Critical Incident Stress Debriefing (CISD)

To Register, log into your EAPA account and Click HERE