Stakeholder Engagement Masterclass: Insight, Influence & Impact for EAP Professionals

Dates: March 11 and 18, 2026

Duration: Two, 3-hour sessions (12-3 EST)

Platform: EAPA Webex

Course Instructor: Tony Buon CEAP

System Requirements: Computer/Laptop/Tablet with camera and microphone, reliable internet access.

Pre-knowledge: None

Cost: $349/Members

        $449/Non-Members

Suitable for: All EAP Professionals, including Account Managers, EAP Counselors, CEAPs, and anyone working in EAPs who need to understand the essentials of leadership and management.

The Employee Assistance Professionals Association (EAPA) is excited to offer this live, online training course by global leadership expert Tony Buon CEAP.

 

Course Summary:

This interactive online workshop equips EAP professionals with the insight and tools to identify,
understand, and influence stakeholders at every level. Participants will explore strategies that build trust, enhance collaboration, and strengthen professional impact.

Through real-world case studies, group exercises, and practical frameworks, you will learn how to:
 Map and prioritise key stakeholders
 Manage expectations and competing interests
 Build influence through credibility and clarity
 Align engagement strategies with EAP goals

Designed for practitioners at all levels, this highly interactive session blends behavioral science, leadership practice, and applied tools to improve engagement across clients, partners, and internal networks.

 

Learning Objectives: At the end of this course, you will be able to:

By the end of this masterclass, you will be able to:

 Analyze stakeholder interests, power, and influence within EAP contexts
 Evaluate strategies to build trust and manage stakeholder expectations
 Apply communication techniques to influence and engage diverse stakeholders
 Design stakeholder engagement plans aligned with EAP goals

 

Course Content: This highly interactive online training program will allow the participants to engage with this vital area. Topics covered include:

1. The difference between Leadership and management
2. Transformational Leadership
3. Characteristics of high-performing teams
4. The stages of team development
5. Steps to making an effective decision
6. Decision-making techniques
7. The Vroom-Yetton Decision Model
8. Identifying and removing “Silo Thinking”
   
9. Recognizing and overcoming false consensus in teams
10. Leadership and management in the EAP Organization
    

PDHs Awarded: 7 hours. 2 sessions of 3 hour course plus one hour of independent reading.

About the Presenter: Tony Buon CEAP is a Psychologist, Educator and Author. He was previously an owner/director of a leading global EAP provider, and he has taught Leadership in several leading universities up to MSc and MBA levels. He has over 30 years of experience and has worked with many of the world’s leading organizations. He presently teaches Leadership and Management skills to organizations globally. Tony was formally the International Commissioner for the EACC and has trained thousands of EAP Professionals worldwide and would love to see you join this course.

How Do I Register

Registration is EASY!  Just register by clicking below.  

PDHs will be awarded for attendance at this event.

To register, Click Here