CEAP Certification Program

Overview of the CEAP Certification Program

The CEAP® Certification program is an EACC approved program for CEAP® certification comprised of learning modules with end of module assessments that covers the required three knowledge domains for the EA professional.   It is a self-directed online modular based course with two course options for CEAP® certification:

1. CEAP® Certification Course (For candidates within the US)
2. CEAP® Global Certification Course (For candidates outside the US)

Both certification courses (CEAP® and CEAP® Global) presents twenty hours of content knowledge relevant to EA practice within a global perspective and includes interactive exercises, videos, selected readings, case studies, test your knowledge and end of module assessments questions. Essential EAP components, history of EAPs, policy issues along with relevant legal issues, diversity, EAP clinical assessment, EAPs around the world, marketing, training supervision, outcome measures, account management and the future of EAPs will be covered  within the course's five learning modules. Each learning module has its respective end-of-module assessment which contains thirty (30) randomized multiple-choice questions to check your knowledge of the respective domains. Assessment questions are based on domain knowledge and not on the exact content covered in the learning modules. This certification program ensures that certified employee assistance professionals are provided the opportunity to gain and maintain the skills required do deliver appropriate EAP services.

Learning Modules (CEAP® and CEAP® Global)

The Learning modules for both the CEAP® and the CEAP® Global certification courses includes interactive exercises, videos, selected readings, case studies, self-assessments etc. and is broken up into the following five (5) learning modules totaling twenty (20) Professional Development Hours:

Module One Topics: EAP Fundamentals (4 PDHs)

• A comprehensive definition of Employee Assistance Programs (EAPs)
• EAP core technology
• The History of EAP development
• The EAP conceptual framework
• The major types of EAP models and their functions
• Essential ingredients of EAPs
• Global/International EAP

Domains covered in Module One: I

Module Two Topics: Compliance & Ethics (4 PDHs)

• The function and components of an EAP policy
• Basic legal/regulatory issues affecting EAPs
• The basic value systems and ethical systems that guide the EAP profession
• Diversity

  Domains covered in Module Two: I
  

  Module Three Topics: EAP Assessment & Risk Management (4 PDHs)
  

• Self-referral versus management-referral
• Telephonic Intake/ Telephone Counseling/ Referral
• THE EAP Bio-Psycho-Social Assessment
• Screening tools
• Presenting vs assessed problems
• Risk levels of cases (behavioral, duty of care, fitness for duty, threat assessments, critical incident)
• Managing urgent/emergency cases
• Substance Use Disorder

Domains covered in Module Three: I, II and III

Module Four Topics: Organizational Services and Optional EAP Support (4 PDHs)

• Supervisory & Management EAP Tools
  1. Management Consultation
  2. EAP Referral
• EAP Orientation: How to inform employees of the EAP?
• The types of EAP employee educational programs and trainings
• EAP Marketing
• Work/Life Resources
• Workplace Wellbeing/Mental Health

Domains covered in Module Four: II

Module Five Topics: Program Management & Applying Innovation to the Field (4 PDHs)

• Assessing the Corporate Culture
• Account Management
• Value In EAPs and Outcomes
• Applying Innovation to the field

Domains covered in Module Five: I