Mark Berg MA, LPC-S, CEAP, ACC, CCISM

Mark began his career as a counselor and employee assistance professional in 1987.  He is the former Director of the Employee Assistance Program (EAP) for the University of Texas MD Anderson Cancer Center where he served for almost 11 years. He directed an internal EAP in the airline industry for 8 plus years for ExpressJet Airlines and provided related services to local hospitals and companies in the oil and gas industry.  Mark is a licensed professional counselor - supervisor level (LPC-S), Certified Employee Assistance Professional (CEAP), and a Substance Abuse professional (SAP) under the DOT. He is trained in Marriage and Family Therapy.  Mark is a certified coach (ACC), a Coach, Rice graduate from Rice University, and a member of the International Coaching Federation. He is an associate of LAH Insight Executive Coaching.  He has coached C-Suite executives, leaders of all levels, faculty/physicians, and potential leaders for over 20 years in many different business endeavors addressing leadership, communication, productivity, professionalism, and business skills

His professional expertise includes assisting organizations and their employees after critical incidents and disasters. He serves as the National Clinical Director of the Critical Incident Response Program for the Air Line Pilot Association (ALPA). He still consults with the airline industry surrounding substance use, mental health challenges, and critical incident response.  He is a trainer through ICISF (International Critical Incident Stress Foundation) for Group CISM, Advanced Group CISM, and Assisting Individuals in Crisis and specializes in Aviation but also instructs for First Responders, Law Enforcement, and medical professionals.  Mark is a member and former/past president of IAEAPE (International Association of Employee Professional in Education). He is a long-term member of EAPA International where he is currently on the International Board of Directors.  He has served on the board of the Houston Chapter of EAPA as the Vice President and President. He has presented regionally, nationally, and internationally at different conferences and trainings.

Peter “Pete” Volkmann MSW

Peter Volkmann, MSW, CCISM graduated with a Bachelor of Science in Criminal Justice from Mercy College and received his Master’s Degree in Social Work from Fordham University.  Peter is a faculty member for the International Critical Incident Stress Foundation (ICISF) in Ellicott City, MD in which he received the 2017 recipient of the ICISF Lifetime Achievement Award and 2025 Co-Founders Award for his accomplishments in Critical Incident Stress Management (CISM) internationally.

Because of his vast experience in the different rescue fields and the social work profession, Peter is utilized as a crisis interventionist and trainer for rescue departments, government municipalities, schools, and corporate organizations around the United States who have experienced traumatic events. He assisted in the development of the Uniform Service Program for PTSD at Brattleboro Retreat in Vermont.  Peter has been featured as an expert on stress for Dateline (NBC), Discovery Channel, MSNBC, and Law Enforcement Television Network (LETN).  He is featured on the documentary “Uprooting Addictions” and featured in “Rethinking How We Police Addiction”.  Peter developed “Law Enforcement Perspectives Course for CISM Enhancement” and “Human Spirit and Faith Tactics in CISM” which are an approved course of ICISF.

He has trained and assisted the startup of numerous critical incident response teams throughout the United States.  Peter developed through the University of Albany School of Public Health “ASAP-Active Shooter Action Program” designed for schools, businesses, and communities.  He has also written a children’s book “The Story of Luvee Bunny” to inspire hope in recovery from mental illness and substance use disorder.  His latest CISM book, “Back Pocket Skills in CISM” will be published in August of 2025.