Emotional Intelligence Unplugged: Empathy, Resilience, and the Human Connection
What is Presented?
In an era where workplace pressures can easily lead to burnout, cultivating resilience has become a critical skill for professionals. This interactive workshop will delve deep into the core elements of resilience, focusing on the importance of setting healthy boundaries, giving and receiving feedback effectively, and managing burnout with the aid of emotional intelligence (EQ). Participants will engage in practical exercises and discussions designed to equip them with tools to enhance their well-being and performance. Led by Dr. Claire Muselman, a behavioral scientist at Drake University and an expert in organizational resilience, this workshop offers actionable strategies to foster a sustainable and healthy work environment.
Course facilitated by:
Claire Muselman, Ph.D.
PDH approval: 3.0 PDHs Contact Hours: 3.0
Who Presents?
About the Presenter: Claire Muselman, Ph.D.
Dr. Claire Muselman is a dynamic leader and expert in emotional intelligence, empathy, and resilience within the workplace. With extensive experience in the workers' compensation industry, she brings a unique perspective to enhancing human connection in professional environments. Dr. Muselman founded DCM, a consulting organization dedicated to leadership development and organizational excellence. In addition to her consulting work, she serves as a faculty member at Drake University, where she teaches courses on personal branding and human resources management, shaping the next generation of leaders. Her engaging approach and vibrant energy have inspired countless professionals and students alike to cultivate emotionally intelligent and resilient workplaces. As a sought-after speaker, she is passionate about empowering individuals to thrive both personally and professionally.
Learning Objectives
- Understand the relationship between emotional intelligence and resilience in the workplace.
- Explore techniques for setting and maintaining boundaries to protect personal and professional well-being.
- Develop skills for delivering and receiving feedback that fosters growth and reduces stress.
- Identify the signs of burnout and learn strategies to prevent and manage it effectively.
Learning Outcomes: by the end of this workshop, participants will:
- Apply emotional intelligence principles to build and maintain resilience in their daily work lives.
- Implement effective boundary-setting strategies to enhance their work-life balance and reduce stress.
- Demonstrate improved feedback techniques that promote constructive communication and minimize conflict.
- Recognize and address burnout in themselves and others, fostering a healthier workplace culture.
COST
$225 Members
$325 Non Members
What are the dates for future courses?
Online:
April 3, 2025 from 1:00 PM - 4:00 PM ET
How Do I Register?
Registration is EASY! Just register by clicking below. Space is limited to register today!
PDHs will be awarded for attendance at this event.
To register Click Here
For more additional questions contact j.rochester@eapassn.org
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